Start with a safe WordPress setup workflow
Use the documentation search or select a collection that matches your product. Complete installation steps in order, and avoid combining instructions from different products or older releases unless the guide explicitly says they are compatible.
Before installing or updating
- Confirm that you downloaded the correct product and current release.
- Check WordPress, PHP, WooCommerce, and plugin requirements.
- Create a current backup and use staging for changes that could affect a live store or business site.
- Record important settings and test navigation, forms, account pages, and checkout after the change.
When to contact support
If the documented steps do not resolve the issue, send a support request with the product name, version numbers, the page affected, the exact error, and the troubleshooting already completed. Remove passwords, API keys, customer details, and other sensitive information before sending screenshots or logs.